One of the fundamental rights of European citizens:
Any citizen, acting individually or jointly with others, may at any time exercise his right of petition to the European Parliament under Article 194 of the EC Treaty.
Any citizen of the European Union, or resident in a Member State, may, individually or in association with others, submit a petition to the European Parliament on a subject which comes within the European Union's fields of activity and which affects them directly. Any company, organisation or association with its headquarters in the European Union may also exercise this right of petition, which is guaranteed by the Treaty.
A petition may take the form of a complaint or a request and may relate to issues of public or private interest.
The petition may present an individual request, a complaint or observation concerning the application of EU law or an appeal to the European Parliament to adopt a position on a specific matter. Such petitions give the European Parliament the opportunity of calling attention to any infringement of a European citizen's rights by a Member State or local authorities or other institution.
If you just wish to obtain further information about EU policies, you should use the Correspondence with Citizens form.